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Online Purchasing

Making a Purchase

Purchases may be made directly on our online boutique,, or by calling customer service, Monday through Friday from 9 a.m. to 9 p.m. (Eastern), at:

+1 (800) 642-3175 English

+1 (800) 642-9553 Spanish 

Exchanging a Purchase

Mia Becar does not offer exchanges at this time. If you wish to purchase another size or color, please return your parcel for a full refund. Then begin a new purchase as a separate transaction.  

Canceling or Modifying a Purchase 

We are able to cancel an order up to one (1) hour after you place the order. To cancel your order, please contact:

If the order has already shipped, please use the prepaid return label included in the box to return the order for a full refund. 

Retail Boutiques

Mia Becar currently does not have any brick-and-mortar retail stores. 

Opening an Account to Make a Purchase

You do not need to open an account, but if you create one you will be able to track your parcel better as well as participate in the Mia Becar community, including new shoe alerts. 

Locating Shoes Seen in Magazines, Blogs, or on Social Media

All shoes may be purchased at our online boutique,

Lost Password 

To retrieve a lost password, please contact:

To reset a password, please follow the online ‘Reset Your Password’ prompts.

Preordering Shoes

Sometimes a particular shoe style becomes so popular that it sells out quickly. When this happens, you have the option to preorder a pair and reserve them for delivery at the next available date. Preordered shoes are shipped according to the date specified online. We’ll send you an email update when your parcel ships.