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Returns

We want you to love your shoes as much as we do, but we understand that sometimes things don’t work out as planned. Mia Becar accepts unworn, undamaged shoes returned in their original packaging. When trying on shoes, stand on a carpeted surface to protect the soles. Please return all items including the dust bags and shoebox, otherwise it will not be accepted.

INITIATING A RETURN

You have 28 days to try on your shoes and return them if necessary. Your shoes must be unworn, undamaged, and returned in their original packaging. To initiate a return, click here and follow the prompts. You’ll be instructed on how to generate and print a return label and drop off your parcel at a nearby FedEx store.

 REFUND PROCESSING

Please allow up to two weeks to process your refund.

LATE OR MISSING REFUND

If you haven’t received your refund yet, please contact your credit card company as it may take some time before your refund is formally posted. Next, contact your bank: there often is some processing time before a refund is posted. If you have done this and still have not received your refund yet, please contact us at: 

concierge@miabecar.com